If you have any questions or concerns regarding this statement, you should first contact support@HealthCoachRx.com. HealthCoachRx.com is operated from the state of Arizona.
Notification by our Web Site
The HealthCoachRx.com Web site have agreed to notify each user of the following:
Information Collection and Use
HealthCoachRx.com Web site collectively the “Site” collect information from our users at several different points on our Web sites. When you use any of the Web sites, some basic, general information is collected. This general information is used internally in connection with our business to improve the Web sites, including our marketing and advertising efforts, and to make your use of the Web sites as enjoyable and efficient as possible.
When you set up an account on our Web sites or purchase an item from our Web sites, we collect personal information provided by you that may include your: (i) first and last name; (ii) billing address; (iii) shipping address; (iv) other shipping addresses; (v) email address; (vi) phone number; (vii) credit card account number; (viii) items purchased from us; and (ix) browsing, buying and selling patterns. We use this personal information in order to provide you with the content, subscriptions, goods and services that you requested or purchase on our Web sites. We use your email address to provide you with information about your order and its status and we may occasionally send out emails, including newsletters, to people who have placed an order on-line, with information about other goods and services available on our Web sites. Your phone number may be used by us in the event that our customer service representatives need to contact you about an order you have placed or to contact you regarding customer offers or information you have requested or we need to provide to you.
We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities and may, in our sole discretion, disclose personal information or other information to satisfy any law, regulation, subpoena, or government request. We reserve the right to release personal information or other information about users who we believe are engaged in illegal activities or are otherwise in violation of our Terms of Service, even without a subpoena, warrant or court order, if we believe, in our sole discretion, that such disclosure is necessary or appropriate to operate our web site or to protect the rights or property of HealthCoachRx.com, our affiliates, or our officers, directors, employees, agents, third-party content providers, suppliers, sponsors, or licensors. We also reserve the right to report to law enforcement agencies any activities we reasonably believe in our sole discretion to be unlawful. If we are legally compelled to disclose information about you to a third party, we will attempt to notify you by sending an email to the email address in our records unless doing so would violate the law or unless you have not provided your email address to us.
To use some features on the HealthCoachRx.com, Web sites, a user must first complete a registration form on the web site. During registration, a user is required to give contact information, such as name and email address. This information is used to contact users about the services on our Web site for which they have indicated interest.
We request additional personal information from our users when placing an order on HealthCoachRx.com, and Web sites. In completing our order form, a user must provide contact information, such as name and shipping address, and financial information, such as credit card account number and expiration date. This information is used for billing purposes and to fulfill our customer orders. If we experience difficulties processing an order, we will contact a user through this information.
A cookie is a text file stored on the user's hard drive containing information about the user. Web sites create cookies to record information about a user's preferences, such as the items you add to your shopping cart, and for security purposes (see Security below). Cookies are also used to help us determine the various services you use and the support you may need, and to help us detect and solve any problems you may have while using our Web sites. In addition, the use of a cookie on our Web sites will enable users to log on without having to reenter their password on each visit and to fully participate in our Community discussions. Most cookies expire after a certain time period. If you wish, you may set your browser to reject all cookies and still view our Web sites. Cookies placed by HealthCoachRx.com, Web sites are not tied to any personally identifiable information.
Also, in the course of serving advertisements to our Web sites, our third-party advertisers may place or recognize a unique cookie on your browser.
Behavioral Advertising Cookies
HealthCoachRx.com and Web sites display Retargeted ads to our site prospects, on our behalf, across the Internet by the use of the services of Advertising partners who collect Non-Personally Identifiable Information about your visits to our website, and your interaction with our products and services. The anonymous information is collected through the use of a pixel tag which is industry standard technology used by most major websites. No Personally Identifiable Information is collected during this process. If you do not want the Advertising partners of HealthCoachRx.com and Web sites to collect this information, you may opt out of their services. Opting out will not affect your use of the HealthCoachRx.com and Web sites. To Opt-Out, visit the Network Advertising Initiatives.
Web Analytics Services & Tracking
Like most standard Web sites, we use log files on our servers. These log files store information regarding IP (internet protocol) addresses, browser type, ISP (internet service provider), referring/exit pages, platform type, date/time stamp, and number of clicks. These log files are used to analyze trends, administer the Web sites, track user's movements in the aggregate, and gather broad demographic information for our use. IP addresses, etc. are not linked to personal information.
Sharing of General or Demographic Information
We will share aggregated, general or demographic information we collect about our users and their use of our Web sites with our partners (except where noted for specific co-branded relationships below) and advertisers in a manner which does not identify any individual user. We use an outside shipping company to ship orders placed on our Web sites, and a credit card processing company to bill users for goods and services purchased on our Web sites. These companies will not retain, share, store or use any of our user's personal information for any secondary purposes. We partner with other parties to provide specific services that are available on our Web sites. When a user signs up for these services, we will share the user's name or other contact information that is necessary for the third party to provide these services to the use. These parties are not allowed to use such personal information except for the purpose of providing these services.
Below are some examples of our co-branded relationships.
When accessing certain areas of the Web sites, please be aware that even though the pages may have the same look and feel of these websites, you are actually entering your personal information on the co-branded partner Web site.
If a user wishes to subscribe to one of our e-bulletins, we will ask for contact information, such as name and email address.
Send to a Friend
If a user elects to use our referral service to inform a friend about a part of our web sites, a form asks for the friend's name and email address. The form will automatically send the information to the friend via email. We may store this information for tracking and reporting purposes, and we will use the form only to send this one-time referral email.
Surveys and Contests
From time-to-time, our Web sites requests information from our users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user has a choice whether or not to provide us with such information. Information requested may include contact information, such as name and shipping address, and demographic information, such as zip code, age level. Contact information will be used to notify the winners and award prizes. Survey information will be used to monitor or improve the use and efficiency of these Web sites.
The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about the security of our Web sites, you can send an email to support@HealthCoachRx.com.
Communications from our Web Sites
We send all new members a welcoming email to verify their password and user name. Established members will occasionally receive information on products, services, special deals, and the e-bulletins. Each user has the option to not receive these types of communications.
Occasionally, it is necessary to send out service-related announcements. For instance, if our service is temporarily suspended for maintenance, we might send you an email informing you of such service interruption. Generally, users may not opt-out of receiving these service-related communications. In addition, we communicate with our users on a regular basis to provide requested services and regarding issues relating to their account via email.
Correction/Updating Personal Information
If a user's personal information changes or if a user no longer desires our service, we will enable our users to correct, update or remove from our Web sites the personal data they provided to us. Such changes can be made either through the member information page on our Web sites or by emailing our Webmaster at support@HealthCoachRx.com.
Our users are given the opportunity when registering with our Web sites to opt-out of having their information used for purposes not directly related to the provision of goods or services through our Web sits and for each Web newsletter, publication or special edition. Our membership form has an opt-out mechanism so, users purchasing a product, newsletter or membership from us may elect to not have their email address added to our marketing and promotional address lists.
Users who no longer wish to receive our e-bulletins or other marketing and promotional materials from our partners or us may opt-out of receiving these communications by replying to any such promotional email indicating your desire to no longer receive such emails or by emailing our Webmaster at support@HealthCoachRx.com. Users of our Web site will be notified if, in connection with the use of a particular service on our Web sites, their information will be collected by any outside third-party. At such time, the user can determine whether they wish to proceed with a service that will involve an outside party having access to their information.
Collecting Information From Children Younger than 13
The Web sites do not knowingly collect or use any personal information from children under the age of 13 without obtaining verifiable parental consent.
Notification of Changes in Use of Information